We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small but fit with description
It came very quickly, but there is a defect-a small burr. Except for this, everything seems to match.
Same as the description.
The quality of the goods is high, already tried, my wife really liked it))) the packaging is disgusting!!!! Taking in the hands of the package immediately it is clear what is inside!!! Any fool will understand that you come and it's very not nice!!!! I advise the goods, about the package immediately write that you need to normally pack, and even on the package written a toy .... In short, all at once everything is clear...
The cork is packed just in a bag, parted, it is very bad and negligible from the store, i asked to pack better, but no. For this i shoot a star.
It came very quickly to novosibirsk! The goods match the description! The store is polite, responsive)
Everything came and liked it.
Metal is good, "pebbles" beautiful, the color is not confused. The toy came in a bag, which is now stored, sealed was good. Thank you store
Cool. smooth. All as in the description
It was 33 days
Qualitatively, the function performs. Great item
Delivered to belarus mogilev in 23 days. Sent in 3 days. Traceable. Packed in polyethylene. The toy itself lies in a bag. Tried and can be said for beginners just right, because. Toy och is small) ie who has a narrow hole then will fit perfectly
Came. i take this for the first time so about the size i will not say on the sensations yet the same but on the visualization smooth without chipping. the product came quickly tracking was thanks to the store
Not a bad cork, but the stone itself is slightly defective. There is a nice pouch included
The cork is not big, for beginners, the metal is good, without burrs. Pebbles bright, keeps well, delivery is fast. The package is not parted, packed in a velvet bag.
The goods arrived in 33 days. Packed very well! In a bag, sound insulation material, and in a puffy. On the parcel nothing gives out that inside the plug. In general, very satisfied! Is that the delivery time is lame... I also advise you to look at the sizes before ordering!)
Everything perfectly fine as always. Great store great team.
Perfect thing! My wife liked it.
Thanks! It's nice to work with you! Shipping was really fast!
A long order went.
Very cute little cork. Ideal for daily wear.;) Delivery is fast. Thank you very much to the store! I will order in this store more. Thank you very much!
A little bit of a hook on the pebble, but does not affect anything. For beginners the most it! In general, yesterday fucked)
I left a note to the supplier to mix colors. Maybe he did not get. But I loved the packaging :)
The quality of the goods at the height, it reached krasnoyarsk in 12 days
Description corresponds. The goods are received. The pictures correspond to the picture.
The product corresponds to the description. ordered 26.09 received 24.10. Reduced the star for the fact that the parcel says that it is (silicone object) and for the fact that without packaging. only in a small black bag. The goods are very easy and anyone will understand what they sent you.
The parcel came to krasnodar territory for 36 days. The package says "toy"-a toy. To the touch you can guess what it is)) but, in principle, you can confuse with nail polish or something else. The cork is perfectly smooth, the pebbles are glued well, should not peel off. Toy norms)) i will try to add a photo later.
I didn't show up. With frost still cold :-))
I ordered 20.09. To novosibirsk month
Exactly as described. Feels great.
Not bad, but small
Ordered as a gift to a friend. In peter came in 2 weeks. Packed in a puffy bag, but what's inside is unclear. Cork shiny, beautiful, complete with velvet pouch. What in terms of operation-i can not say. If the submitted will send a review for the subject-i will add a review))
ok quality, nothing is hurting anybody, crystal itself is as you could imagine - kinda sucky
It went a long time, but all the hood, in the ass sits like at home
Is fully consistent with the description. Size for beginners. Shipping (despite the fact that through Latvia) 21 day (lucky). Quality on top, no scratches chips etc. IN general, the satisfied, thank you.
All great! All quality
All quality and consistent with the description. Shipping to SF for about a month. Thank you! Recommend store
The Goods reach the Ukraine for 3 weeks. Good quality metal, but stone just come off-to put it on a drop of glue. Seller recommend
Excellent good store Thanks
Quality on top! Crystal shining! Storage Bag included! Very pleased, parcel arrived unexpectedly fast!!! By The Way, mine is the first and only store who responded to the request promptly and quickly sent!!! RECOMMEND 100%!!! PS: it is not the only order in the store-and all the highest level!!!
But with heart better!