SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheap Vibrator (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.cheapvibrator.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent material good product fast shipping same as in the picture highly recommend I do give you 5 stars ⭐⭐ ⭐⭐ ⭐ thank you and Best Regards
weak. plus двоечку pull on. do not recommend.
Качество отличное. разные скорости ни к чему. одной было бы достаточно. После "первой палки" можно сразу же поднять для второй (кому не 18 лет). Приехало за неделю
Great
machine and good! 3 use with a comprehensive ощутил. batteries not included a + 5
rate
courier week very quickly received the order to all excellent working at home to near
standard humdinger anti-cellulite massage for wife)))
description all-match. high quality made. no smell, подогнано all. nice touch silicone inserts. cause rejection. enough power. hard-product by 've" общались-by store, but! day payment-almost immediately sent goods. shipping... i do not know what a pro to delivery, because she was 2 (two!!!!) новгорода to bottom days. custom made simple had time to track no. i still as none получал order,-shipping seller and therefore perfectly. --in total product and store and buy stands.
powerful dangle. me so there their short single speed for three. no button would be better pumping fixation. as a standard. time will tell will result.
I received the staff very quickly. It is very good. Works appropriately.
very strong.
a week broken
dangle 0.68 atm. precision вакуумметра on scale. perfect for with vacuum опытов laboratory. not afraid of humidity. bought опытов for, items to conduct baby show discharged environments. the used no intended purpose) but believe this piece справится "on bang and even more. two and a half крыма shipping to. store satisfied, pump too. enthusiastic раздуваются beads as the child can трёхлитровой :)
fine засасывает
good!
huge tube, неграм even fit, valve soft, not передавливает. cool piece. passed not two days quick-unreal russian from!