SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheap Vibrator (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.cheapvibrator.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
too short. size xl doesn't fit on EUR M. Straps are. too short so everything go up. But I can fix it with some extra straps to regulate this. For this price I recommend product. Material is soft :)
Немного по другому сшито, чем показано на картинке, но тоже не плохо
Plus Size Run extremely small
doesn't fit quite like the picture, a little bigger but I also don't look like this model. overall good quality for the price. would order from this store again.
material delicate, unfortunately one seat zszyte wrong, but just odpruć. beautiful lace. down of course not arranged like should, at least with polish size 40. general for this price not regret, i recommend
nice feel, niezłe qualitatively, but take proposed size bigger
cool qualityand, ladne, but krotkie. for 1,62 butt growth. recommend brac size bigger.
terrible cut/shape
It fit perfectly and it is really pretty and comfortable
slightly naderwane came, but and so cool t-shirt for this price.
as for this price is very cool body
good
little maławe
Great!!
Lindaaaaaaaaa exactly as in the photo.
This was my 2nd order
Ok
ok :)
Good quality. akkuratno poshito. vsem rekomenduyu. size approached
Very beautiful, quality, the delivery was very fast
Komplet świetnie wykonany. s idealnei rozmiar xs-s pasuje na. regulowane ramiączka. polecam 100%
Perfect fast delivery
Fast shipping super cute
Oh))) I recommend the store highly!
Omg.. very sexy lingerie. :) Thank you so much :)
never got product but got my cash back
Material inny niz in zdjeciu bardziej przeswitujacy, ale mimo wszystko jest ok :)
Thank you all in the description)))
Super cute and perfect fit.
The fabric Is a poco THIN, But Is very cute ..
excellent
Perfect i love it
nice :) very fast shipping!!
Like a photo, elastic, thin.
Beautiful underwear! Arrived in just 20 days. thank you store.