SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheap Vibrator (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.cheapvibrator.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great
Good Product
1 pcs
fast shipment, good item. but silicone pad is weak...
Came for 9 days - RECORD. Packing security and the quality is excellent. I recommend store.
منتج رائع ووصل في وقت وجيز
Thanks
really satisfied^^
Very excellent very .. Packing security and the quality is excellent
thank's, use lubrifiant for working good, good quality, string and nice.fast shipping
All ok !
this is perfect! very excellent!
came pump. without damage. all working, full set! thank you!
I like it
все супер !!
Very well packaged, everything is as in the description and works :) Thank you for marking an under-value of the product on the parcel and also for the gift which is always a pleasure. Seller to recommend without hesitation =)
just a great item, thanks a lot, very fast shippment
Заказ шёл долго,но пришёл. Трек не отслеживался. По прибытию пришлось растамаживать "финляндия",24% от суммы. Насос был упакован на отлично.В коробке+в воздушной подушке+пакет. Работает отлично. В комплекте уплотнительная запасная резинка,+доп насадка. Заказом доволен,рекомендую.Спасибо продавцу!
.
This is a very nice unit. I've tried several but this one works better than all others.
Works great. The power is amazing
good product
Great product !!!
the quality, бесполезная mind that.
larger than expect, good vacuum
thanks
was помятой box, but the goods does not hurt. everything like, work.
Super fast shipping, item is exactly as described and so far, works just as expected!
well packed, according to the description, top store, thanks.
excellent quality, all super, джелком with хуя проработка will now in bundle better, гидропомпой, экстендером. now 18.5 cm. purpose 21-23 cm.
received a month, отслеживался track. piece is qualitative, work. put a small gift.-about the effect, like dangle while increasing, blown away without this pieces. can, this is only поначалу?
Amazing, FAR better than Hydropump
Excellent
very good and high quality. fast shipping
good
all. came gift nozzle. recommend.
13 days on the way. overall satisfied, my mind нона needless base silicone soft.
Great suction on product, though I did find it does drop suction a bit. Still very good product, as advise when using this product lube before hand. Thank you
Parcel arrived quickly and in full, everything works.
brilliant gonna get a huge dong of this nice one
Product came quickly! and everything is tested and works well)))) but a little advice, do not overdo it eventually, 10-15 min enough and oooo recommend a good result!!!!!
The silicone leaks some air
It's all working as in the description. minus a star for the delivery time. passed more than 20 days although it is stated 15.
The store just super! packed fine. tested works. seller recommend to everyone, as the goods too!
Everything came for a week, it works.
Order arrived quickly, well packaged, discrete and in good shape as described.
Great Seller +++++++++++++
Gents product number 10: D Bathmate hercules have something wrong with me i said i said let you buy more büyüğünü bi world currencies. This product is exceptionally powerful bite gentlemen. bathmate in pressure as well. its working principle, with water this product is the air vacuum. over how many min is being used. pressure is 5 kpa pressure drops also automatic pressure enhancing it. by the way instead of limb (in one part silicon) because if you don't got to sürmeniz product as cream or baby oil: D Cried the mother of my cargo of waiting. 2 moon christmas does the density becomes lan! anyone say come in...
received this very fast works well. good value
It's all within two Weeks. all super works fine.