SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheap Vibrator (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.cheapvibrator.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am satisfied with my purchase
thanks to store, пришёл goods. only шёл very long. заказывала 25.12.17, 8.02.18 received and
dislikes. потраченные good reason.
very good product, good material! recommend!
оскол old come in a month. interesting thing. nice. общалась not the store. satisfied purchase.
fast оскол old come in (11.11-07.12). interesting thing..
Good
The vibrator part doesn't work well, it won't hold the vibration. But still pretty good and shipped super fast
слабенький very
cool piece. vibration excellent, чуствую, fire. soft, delicate silicone odorless. only отслеживалось russia border to further alert only post. рекоммендую
came send a package, no touch clear there, so no more... all ok with this пробовала .....
cool piece but кончаются fast batteries.
a little off my goods expectations. hope wife like. store обманшик: promised gift together with the goods. even wrote, and sent gift. turned and then he had the gift send that with your next order. and buy it more i believe it will not!
come with batteries
no battery, therefore can't check feel very soft silicone.
vibrating hard, has been battery. loud
awsome product
cute humdinger vibrating good, but is not strong, general heating to perfectly. soft, nice silicone, smell after faded, weak though was. bullet айс itself, отходил contact, обмотали foil inside and all the hood. cover слетела thread, all вылетало several times, winding problem after gone. the money is such nonsense. batteries were included. delivery fast, 2,5 weeks, has been delay mail. sent store very fast, package пупырками was packed, not written on the package, it, only weight. thank you, shop excellent, recommend!
mode trick with one small vibration, not value for money. three weeks шла
This product I have purchased with extension alibonus and save 0 $. extension alibonus helps to save up to 10% of the purchase on aliexpress. my reference воспользуетесь alibonus.com/?u=360225 right now so also start saving.
Delivery 38 days before Peter. not yet tried. the set includes batteries, everything works. the only can be less .. only works when you press the button.
Delivery 38 days before Peter. not yet tried. the set includes batteries, everything works. the only can be less .. only works when you press the button.
I recommend to sell goods. Shipping 2 nedіlі chickens 'єром NP-to-door, the track vіdstezhuvavsya on protyazі vsієї road. nadіyno packed i yakіsno. virobu on rіvnі yakіst, all good. smell Absent.
Came quickly. the quality is good. responsive store. I recommend Shop.
Standards)
Неудобность is it works only until the button press. :-)
Неудобность is it works only until the button press. :-)
Everything is OK.
Fast delivery. fits the description. the store umnichka. everything works batteries included.
Fast delivery. fits the description. the store umnichka. everything works batteries included.
Everything is good, fine prishol order for 28 days.
Everything is good, fine prishol order for 28 days.
Thank you. came quickly. everything works
Impress with delivery and product looks good.
Amazing product , strong vibrator motor , quality of product is good too
Amazing product , strong vibrator motor , quality of product is good too