We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very like this underwear store very good quality, such and more oh. feel very pleasant lace
store unreal responsive, size all size
very good underwear! your money is worth!
perfect! in size.
Prishol order for 25 days straight to the apartment, quality at 4 out of 5 but for this amount is excellent
Everything fits perfectly. quality is also at altitude! 5 +++ recommend
A good set! looks decent. na parameters 85-60-92 took 75a approached, panties m too
Husband happy, forced to write a review! параметрыupper chest 89 cm Under bust 82 cm, waist 80 cm, hips 102 cm took 36b all came perfectly the size consulted with the store who responded very quickly to my questions! store definitely gets in the list of favorites! ladies who have left feedback thank you they helped me a lot!
high quality, was pleasant fast delivery everything very much was pleasant I will recommend the supplier
All very good and quality
Sent other goods, returned the money
Received the SUPPORTING for 21 day. his wife very much. not to be mistaken with the size consulted with the store. the village is ideal. the material is soft, pleasant to the body. slight smell, when washing. seams are perfectly aligned, no protruding thread. the seller and the goods recommend)
Set of very beautiful and comfortable, its about 83 cm I ordered 32B, like raz. rekomenduyu.
Nice underwear, good quality
My 75a size a 34 went well. push-up medium the bodice perfectly fits on the chest, even the lace is not bristling, it's great. pants size is also normal came size m.
Excellent quality schA the money! size-fits!
Great!! I order a second time. very comfortable and beautiful set
The order reached quickly track to track, the store helped choose the size. on 75B took 36b all came, but! however, one on the back there is excess fat, bra all these shortcomings. one star for the fact, that one was not sewn properly harness. it will be seen in the photo. Well, nothing, sew myself. for 500-600 rubles very good quality.
A set of cool on 75 took 34. fits perfectly.